Nova Scotia Power Update – January 6, 2018

The following is an update from Nova Scotia Power delivered this afternoon:

Nova Scotia Power and contractor crews continue to make steady progress on restoration efforts. We have safely restored power to over 275,000 customers who lost service during the storm and approximately 4,000 customers remain without power. We’re confident that all customers will be restored today.

As teams access outage sites and field-validate what repairs are needed, individual estimated restoration times are being updated. Customers can get those updates by going to the outage map at or by calling our outage line at 1-877-428-6004.

To help ensure power is restored as quickly as possible, customers should check for damage to their electrical equipment, such as their meter mast, which is the tube that connects the service line to a customer’s home to their electric meter. If their electrical equipment is damaged, customers need a certified electrician to make repairs before Nova Scotia Power can safely restore power. A list of electricians who are prepared to help is available at, and Customer Care Representatives can also help connect customers to electricians at 1-877-428-6004.

Your safety is the number one priority. If you see a downed wire, please stay away and report it to us at 1-877-428-6004. If you are concerned about an immediate public or personal safety risk, please call 911.