Mar 14 – Nova Scotia Power – Update

The following is a statement from Nova Scoita Power: 

Nova Scotia Power currently has 48,000 customers without power. As of 6am, power was safely restored to 70,000 customers who lost power due to the major winter storm that hit the province yesterday and continued into this morning. Heavy, wet snow and winds gusting to more than 110 km/h in some areas of the province caused damage to the power system, including broken poles, downed wires, and snow weighing trees onto power lines.

Crews have made progress getting power back to our customers despite challenging conditions. Reduced visibility and high winds resulted in periods where crews had to pause restoration efforts until it was safe to continue work. Crews worked through the night to get affected customers back on as quickly as it was safe to do so. In situations where there are multiple power outages, Nova Scotia Power restores power in phases to ensure critical services like hospitals can stay open before beginning work in other areas. Larger outages on transmission lines and in substations are restored ahead of smaller outages to restore electricity to the greatest number of customers.

Our Customer Service Centres in Chester, Coldbrook, Shelburne and Stellarton will be open 8am to 8pm. Customers are welcome to stop in for information on your outage and estimated time of restoration or to charge a device. We’ll even make you a hot cup of coffee or tea! Visit us at:

§ Kentville — 3 Calkin Dr

§ Chester — 96 Valley Rd

§ Stellarton — 26 Bridge Ave

§ Shelburne — 261 Ohio Rd

As teams access outage sites and field-validate what repairs are needed, individual estimated restoration times are being updated. Customers can get those updates by going to the outage map at or by calling our outage line at 1-877-428-6004.

Customer safety is very important. If you see a downed wire, please stay away and report it to us at 1-877-428-6004. If you are concerned about an immediate public or personal safety risk, please call 911.